TY - JOUR
T1 - Results of the arizona medicaid health information technology pharmacy focus groups
AU - Warholak, Terri L.
AU - Murcko, Anita
AU - McKee, Megan
AU - Urbine, Terry
PY - 2011/12
Y1 - 2011/12
N2 - Background: In 2007, a federal Medicaid Transformation Grant was awarded to design, develop, and deploy a statewide Health Information Exchange and Electronic Health Record in Arizona, United States. Objective: To explore the health information technology needs, knowledge, and expectations of Arizona's health care professionals, moderated focus groups were conducted. This article describes the results of the pharmacist focus groups. Methods: Focus group activities included a brief presentation, completion of a paper-based survey, and group discussion. The methods included solicitation by invitation, participant selection, meeting content, collaterals, focus group execution, recording, analysis, and discerning comparability among groups. Results: Pharmacy focus group discussions centered on electronic prescribing, including the anticipated advantages: reducing handwriting interpretation errors, improving formulary compliance, improving communication with prescribers, increasing efficiency, and ensuring data accuracy. Disadvantages included: medication errors, inadequate training and knowledge of software applications, and inflated patient expectations. Conclusions: Pharmacists ranked e-prescribing as the highest priority feature of an electronic health system.
AB - Background: In 2007, a federal Medicaid Transformation Grant was awarded to design, develop, and deploy a statewide Health Information Exchange and Electronic Health Record in Arizona, United States. Objective: To explore the health information technology needs, knowledge, and expectations of Arizona's health care professionals, moderated focus groups were conducted. This article describes the results of the pharmacist focus groups. Methods: Focus group activities included a brief presentation, completion of a paper-based survey, and group discussion. The methods included solicitation by invitation, participant selection, meeting content, collaterals, focus group execution, recording, analysis, and discerning comparability among groups. Results: Pharmacy focus group discussions centered on electronic prescribing, including the anticipated advantages: reducing handwriting interpretation errors, improving formulary compliance, improving communication with prescribers, increasing efficiency, and ensuring data accuracy. Disadvantages included: medication errors, inadequate training and knowledge of software applications, and inflated patient expectations. Conclusions: Pharmacists ranked e-prescribing as the highest priority feature of an electronic health system.
KW - Focus group
KW - Health information technology
KW - Pharmacy
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U2 - 10.1016/j.sapharm.2010.08.002
DO - 10.1016/j.sapharm.2010.08.002
M3 - Article
C2 - 21272529
AN - SCOPUS:82455206267
SN - 1551-7411
VL - 7
SP - 438
EP - 443
JO - Research in Social and Administrative Pharmacy
JF - Research in Social and Administrative Pharmacy
IS - 4
ER -