Resolving conflict with humor in a diversity context

Wanda J. Smith, K. Vernard Harrington, Christopher Neck

Research output: Contribution to journalArticlepeer-review

57 Scopus citations

Abstract

Examines how humor is related to alternative conflict resolution strategies. It also seeks to advance understanding further by examining how respondents’ group membership (race and gender) and demographic similarity with the conflict party influence the use of humor. Significant main effects and interactions were found. In short, the results suggest that humor is related to different types of conflict management strategies and that diversity factors tend to moderate this relationship.

Original languageEnglish (US)
Pages (from-to)606-625
Number of pages20
JournalJournal of Managerial Psychology
Volume15
Issue number6
DOIs
StatePublished - Sep 1 2000
Externally publishedYes

Keywords

  • Conflict
  • Diversity
  • Humour

ASJC Scopus subject areas

  • Social Psychology
  • Applied Psychology
  • Management Science and Operations Research
  • Organizational Behavior and Human Resource Management

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