TY - GEN
T1 - Quality improvement of the product development process using performance metrics
AU - Johnson, Timothy L.
AU - Dooley, Kevin J.
N1 - Funding Information:
The authors wish to thank ADC Telecommunications Inc., Minnetonka, MN, for their support of this research.
Publisher Copyright:
© 1992 American Society of Mechanical Engineers (ASME). All rights reserved.
PY - 1992
Y1 - 1992
N2 - As the international marketplace has opened up, companies are finding that both their competition and customer bases have expanded greatly. In addition, the rate of technological growth continues to accelerate, leaving many products out-dated in a relatively short time. Companies must meet both of these challenges in order to remain competitive. This requires an efficient product development process, one that is flexible and able to meet its customers' diverse requirements in a timely manner. This paper examines product development and, in particular, looks at the use of metrics in evaluation, control, and improvement of the product development process. Specifically, it is shown how metrics can be used to evaluate the progress. performance, and quality of development activities. Issues involving data collection are described, and the paper concludes with a discussion of organizational issues and a case study.
AB - As the international marketplace has opened up, companies are finding that both their competition and customer bases have expanded greatly. In addition, the rate of technological growth continues to accelerate, leaving many products out-dated in a relatively short time. Companies must meet both of these challenges in order to remain competitive. This requires an efficient product development process, one that is flexible and able to meet its customers' diverse requirements in a timely manner. This paper examines product development and, in particular, looks at the use of metrics in evaluation, control, and improvement of the product development process. Specifically, it is shown how metrics can be used to evaluate the progress. performance, and quality of development activities. Issues involving data collection are described, and the paper concludes with a discussion of organizational issues and a case study.
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U2 - 10.1115/CIE1992-0037
DO - 10.1115/CIE1992-0037
M3 - Conference contribution
AN - SCOPUS:85104228523
T3 - Proceedings of the ASME Design Engineering Technical Conference
SP - 295
EP - 301
BT - ASME 1992 International Computers in Engineering Conference
PB - American Society of Mechanical Engineers (ASME)
T2 - ASME 1992 International Computers in Engineering Conference and Exposition, CIE 1992
Y2 - 2 August 1992 through 6 August 1992
ER -