Public Service Motivation, Task, and Non-task Behavior: A Performance Appraisal Experiment with Korean MPA and MBA Students

Robert K. Christensen, Steven W. Whiting, Tobin Im, Eunju Rho, Justin M. Stritch, Jungho Park

Research output: Contribution to journalArticle

31 Scopus citations

Abstract

Appraisals of public employees are important for a host of reasons, and particularly so with the increasing emphasis on pay-for-performance systems and performance-based management in the public sector. However, managerial appraisals of employees can be somewhat subjective and our understanding of the appraisal process in the public sector is largely U.S.-centric. In this study, we explore whether characteristics of managers, like a rater's public service motivation (PSM), affect appraisal outcomes for their subordinates. Using a mixed experimental design, we analyze these dynamics in a non-U.S. context with MBA and MPA students enrolled in one of Korea's top universities. We find that rater PSM moderates the influence of both task and non-task behavior on an employee's performance appraisal.

Original languageEnglish (US)
Pages (from-to)28-52
Number of pages25
JournalInternational Public Management Journal
Volume16
Issue number1
DOIs
StatePublished - Jan 1 2013
Externally publishedYes

ASJC Scopus subject areas

  • Business and International Management
  • Public Administration

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