Project management offices

A case of knowledge-based archetypes

Kevin C. Desouza, J. Roberto Evaristo

Research output: Contribution to journalArticle

74 Citations (Scopus)

Abstract

While Project Management Offices (PMOs) have become a mainstay in organizations, systematic research has not yet been undertaken to study their intricacies. In this paper, we conduct an exploratory and descriptive case study of PMOs, based on our interviews with senior managers and directors of PMOs in 32 IT organizations. The objectives are to: (1) outline the nature and characteristics of PMOs; (2) classify and derive archetypes of PMOs; and (3) enumerate critical success factors of PMOs. To the best of our knowledge, this is the first paper to systematically investigate PMOs from a knowledge archetype perspective. A novel and significant contribution of this paper is the case description of four PMO archetypes, which clearly delineate PMOs based on their knowledge management functions and capabilities.

Original languageEnglish (US)
Pages (from-to)414-423
Number of pages10
JournalInternational Journal of Information Management
Volume26
Issue number5
DOIs
StatePublished - Oct 2006
Externally publishedYes

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project management
Project management
knowledge
Archetypes
Knowledge-based
Knowledge management
knowledge management
director
Managers
manager
interview

Keywords

  • Governance
  • Knowledge management
  • Project management
  • Project Management Offices

ASJC Scopus subject areas

  • Management Information Systems
  • Organizational Behavior and Human Resource Management
  • Information Systems and Management
  • Library and Information Sciences

Cite this

Project management offices : A case of knowledge-based archetypes. / Desouza, Kevin C.; Evaristo, J. Roberto.

In: International Journal of Information Management, Vol. 26, No. 5, 10.2006, p. 414-423.

Research output: Contribution to journalArticle

Desouza, Kevin C. ; Evaristo, J. Roberto. / Project management offices : A case of knowledge-based archetypes. In: International Journal of Information Management. 2006 ; Vol. 26, No. 5. pp. 414-423.
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