TY - JOUR
T1 - Problems and challenges in patient information retrieval
T2 - a descriptive study.
AU - Kogan, S.
AU - Zeng, Q.
AU - Ash, N.
AU - Greenes, R. A.
PY - 2001
Y1 - 2001
N2 - Many patients now turn to the Web for health care information. However, a lack of domain knowledge and unfamiliarity with medical vocabulary and concepts restrict their ability to successfully obtain information they seek. The purpose of this descriptive study was to identify and classify the problems a patient encounters while performing information retrieval tasks on the Web, and the challenges it poses to informatics research. In this study, we observed patients performing various retrieval tasks, and measured the effectiveness of, satisfaction with, and usefulness of the results. Our study showed that patient information retrieval often failed to produce successful results due to a variety of problems. We propose a classification of patient IR problems based on our observations.
AB - Many patients now turn to the Web for health care information. However, a lack of domain knowledge and unfamiliarity with medical vocabulary and concepts restrict their ability to successfully obtain information they seek. The purpose of this descriptive study was to identify and classify the problems a patient encounters while performing information retrieval tasks on the Web, and the challenges it poses to informatics research. In this study, we observed patients performing various retrieval tasks, and measured the effectiveness of, satisfaction with, and usefulness of the results. Our study showed that patient information retrieval often failed to produce successful results due to a variety of problems. We propose a classification of patient IR problems based on our observations.
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M3 - Article
C2 - 11825205
AN - SCOPUS:0035752257
SN - 1531-605X
SP - 329
EP - 333
JO - Proceedings / AMIA ... Annual Symposium. AMIA Symposium
JF - Proceedings / AMIA ... Annual Symposium. AMIA Symposium
ER -