Performance impacts of medication management systems: Process matters

Trent J. Spaulding, Michael F. Furukawa, Raghu Santanam

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study examined two issues related to the medication management process, which includes prescribing, dispensing and administration. First, what is the effect of the extent of automation within the process on costs, revenues and quality? Second, does integration of systems as modeled by the business process also have an effect on costs, revenues and quality? Our dataset included more than 4,000 U.S. hospitals. We found that the level of automation of the medication processes had a positive relationship with revenues and quality. We also found that integration of systems had a negative relationship with pharmacy labor costs. This study provides a foundation for future research in strategies of process automation as well as evidence for healthcare decision makers and policy makers on the business value of health IT.

Original languageEnglish (US)
Title of host publicationProceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
DOIs
StatePublished - May 7 2010
Event43rd Annual Hawaii International Conference on System Sciences, HICSS-43 - Koloa, Kauai, HI, United States
Duration: Jan 5 2010Jan 8 2010

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other43rd Annual Hawaii International Conference on System Sciences, HICSS-43
CountryUnited States
CityKoloa, Kauai, HI
Period1/5/101/8/10

ASJC Scopus subject areas

  • Engineering(all)

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    Spaulding, T. J., Furukawa, M. F., & Santanam, R. (2010). Performance impacts of medication management systems: Process matters. In Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43 [5428392] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2010.303