Patterns and structures of intra-organizational learning networks within a knowledge-intensive organization

Miha Škerlavaj, Vlado Dimovski, Kevin C. Desouza

Research output: Contribution to journalArticlepeer-review

59 Scopus citations

Abstract

This paper employs the network perspective to study patterns and structures of intra-organizational learning networks. The theoretical background draws from cognitive theories, theories of homophily and proximity, theories of social exchange, the theory of generalized exchange, small-worlds theory, and social process theory. The levels of analysis applied are actor, dyadic, triadic, and global. Confirmatory social network analysis (exponential random graph modeling) was employed for data analysis. Findings suggest: (1) central actors in the learning network are experienced and hold senior positions in the organizational hierarchy; (2) evidence of homophily (in terms of gender, tenure, and hierarchical level relations) and proximity (in terms of geographical and departmental distances) in learning relationships; (3) learning relationships are non-reciprocal; and (4) transitivity and high local clustering with sparse inter-cluster ties are significant for intra-organizational learning networks.

Original languageEnglish (US)
Pages (from-to)189-204
Number of pages16
JournalJournal of Information Technology
Volume25
Issue number2
DOIs
StatePublished - Jun 1 2010

Keywords

  • centrality
  • homophily and proximity
  • organizational learning
  • reciprocity
  • social network analysis
  • transitivity

ASJC Scopus subject areas

  • Information Systems
  • Strategy and Management
  • Library and Information Sciences

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