Abstract
Question. What is the patient perception and acceptability of four patient satisfaction questionnaires? Study design. Randomised controlled trial. Main results. There was no significant difference among questionnaires in proportion of responders, proportion of participants who found at least one question difficult to understand or poorly designed, or proportion of participants rating the questionnaire as excellent on global assessment (see Table 1). The Picker questionnaire took the longest to complete and had the most missing responses, but was the least likely to not cover important areas regarding hospital stay or have difficult to understand, poorly designed questions (see Table 1). Authors' conclusions. one questionnaire was consistently better than the others; each questionnaire has advantages and disadvantages. All four questionnaires are appropriate for use in patient satisfaction surveys.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 125-127 |
| Number of pages | 3 |
| Journal | Evidence-Based Healthcare |
| Volume | 8 |
| Issue number | 3 |
| DOIs | |
| State | Published - Jun 1 2004 |
| Externally published | Yes |
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Keywords
- Healthcare surveys
- Patient satisfaction
- Questionnaires
ASJC Scopus subject areas
- Medicine(all)
Cite this
Patient satisfaction questionnaires equally acceptable to patients. / Aragon, Stephen J.; Edwards, Michael.
In: Evidence-Based Healthcare, Vol. 8, No. 3, 01.06.2004, p. 125-127.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Patient satisfaction questionnaires equally acceptable to patients
AU - Aragon, Stephen J.
AU - Edwards, Michael
PY - 2004/6/1
Y1 - 2004/6/1
N2 - Question. What is the patient perception and acceptability of four patient satisfaction questionnaires? Study design. Randomised controlled trial. Main results. There was no significant difference among questionnaires in proportion of responders, proportion of participants who found at least one question difficult to understand or poorly designed, or proportion of participants rating the questionnaire as excellent on global assessment (see Table 1). The Picker questionnaire took the longest to complete and had the most missing responses, but was the least likely to not cover important areas regarding hospital stay or have difficult to understand, poorly designed questions (see Table 1). Authors' conclusions. one questionnaire was consistently better than the others; each questionnaire has advantages and disadvantages. All four questionnaires are appropriate for use in patient satisfaction surveys.
AB - Question. What is the patient perception and acceptability of four patient satisfaction questionnaires? Study design. Randomised controlled trial. Main results. There was no significant difference among questionnaires in proportion of responders, proportion of participants who found at least one question difficult to understand or poorly designed, or proportion of participants rating the questionnaire as excellent on global assessment (see Table 1). The Picker questionnaire took the longest to complete and had the most missing responses, but was the least likely to not cover important areas regarding hospital stay or have difficult to understand, poorly designed questions (see Table 1). Authors' conclusions. one questionnaire was consistently better than the others; each questionnaire has advantages and disadvantages. All four questionnaires are appropriate for use in patient satisfaction surveys.
KW - Healthcare surveys
KW - Patient satisfaction
KW - Questionnaires
UR - http://www.scopus.com/inward/record.url?scp=13244271923&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=13244271923&partnerID=8YFLogxK
U2 - 10.1016/j.ehbc.2004.03.007
DO - 10.1016/j.ehbc.2004.03.007
M3 - Article
AN - SCOPUS:13244271923
VL - 8
SP - 125
EP - 127
JO - Evidence-Based Healthcare
JF - Evidence-Based Healthcare
SN - 1462-9410
IS - 3
ER -