Overcoming resistance to change in engineering and construction: Change management factors for owner organizations

Brian C. Lines, Kenneth Sullivan, Jake B. Smithwick, Josh Mischung

Research output: Contribution to journalArticle

27 Scopus citations

Abstract

For owner organizations in the architecture, engineering, and construction industry, successful implementation of new processes for procuring, contracting, and managing requires a concerted change management effort. The objective of this study was to empirically measure the impact of individual change management factors on minimizing resistance from organizational members during implementation, which is often cited as a major reason for organizational change failure. Project team resistance to the implementation of a new project delivery system was tracked across sixteen owner organizations. Findings include identification of six change management factors that contribute to minimizing resistance to change, including certain aspects of project scope, size and duration, organizational expectations of change implementation speed, the establishment of formal change agents, and the level of change agent involvement with implementation activities. Implications for change leaders and practitioners are discussed to recommend strategies for reducing resistance to change.

Original languageEnglish (US)
Pages (from-to)1170-1179
Number of pages10
JournalInternational Journal of Project Management
Volume33
Issue number5
DOIs
StatePublished - Jul 1 2015

Keywords

  • Alternative procurement methods
  • Change management
  • Engineering and construction
  • Project management
  • Resistance to change

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation
  • Management, Monitoring, Policy and Law

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