Organizational confidence: An empirical assessment of highly positive public managers

Mary Feeney, Craig Boardman

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

There is a great deal of research investigating public servants' perceptions of organizational problems (e.g., red tape, bureaucratic control); however, there is little research investigating public servants who have highly positive perceptions of their organizations. This article assesses perceptions of state employees to investigate individual- and organizational-level correlates with highly positive government workers, which we define as workers reporting high levels of pride in the organization for which they work, and who believe that the organization provides high-quality public services and operates by highly ethical standards. Using data from the National Administrative Studies Project III, we draw from formal theories of worker attitude formation and change to frame our assessment of these ideal-type public managers in terms of contemporaneous perceptions of work and work environment, structural job characteristics, and career trajectory. We conclude with a discussion of the implications for public management and policy.

Original languageEnglish (US)
Pages (from-to)673-697
Number of pages25
JournalJournal of Public Administration Research and Theory
Volume21
Issue number4
DOIs
StatePublished - Oct 2011
Externally publishedYes

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confidence
manager
servants
worker
attitude formation
organization
job characteristics
ideal type
public management
attitude change
work environment
public service
public policy
career
employee
Confidence
Public research
Managers
Workers
Employees

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration
  • Marketing

Cite this

Organizational confidence : An empirical assessment of highly positive public managers. / Feeney, Mary; Boardman, Craig.

In: Journal of Public Administration Research and Theory, Vol. 21, No. 4, 10.2011, p. 673-697.

Research output: Contribution to journalArticle

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