Abstract
The problem of the research was to understand information search strategies that individuals utilized in online travel product purchases. Two products, flights and accommodations, were selected to examine each product's explanatory variables in online purchase behaviors. The results indicate online flight purchasers utilize direct information sources and focus on transactional attributes. Online accommodation purchasers utilize various types of sources; and they focus not only on transactional, but also informational and branding attributes. The study results support the constructive consumer choice processes theory and suggest some marketing tips for the airline and lodging industries.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 579-595 |
| Number of pages | 17 |
| Journal | Journal of Travel and Tourism Marketing |
| Volume | 27 |
| Issue number | 6 |
| DOIs | |
| State | Published - 2010 |
Keywords
- Accommodations
- Binary logistic regression
- Flights
- Information search strategies
- Internet
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management
- Marketing