OIC: Ontology-based intelligent customization framework for SaaS

Wei Tek Tsai, Qihong Shao, Wu Li

Research output: Chapter in Book/Report/Conference proceedingConference contribution

32 Scopus citations

Abstract

Software as a Service (SaaS) with multi-tenancy architecture is a popular approach. To support a significant number of tenants, SaaS applications need be customizable to fulfill the various functional and quality requirements of individual tenants. This paper presents a unified and innovative multi-layered customization framework, to support and manage the variability of SaaS applications and tenants-specific requirements. Ontology is used to derive customization and deployment information for tenants cross layers. This framework also has an intelligent recommendation engine to support new tenants to deploy using information from existing deployed SaaS applications. A case study in mortgage application is used to demonstrate the proposed model.

Original languageEnglish (US)
Title of host publicationProceedings - 2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010
DOIs
StatePublished - Dec 1 2010
Event2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010 - Perth, WA, Australia
Duration: Dec 13 2010Dec 15 2010

Publication series

NameProceedings - 2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010

Other

Other2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010
CountryAustralia
CityPerth, WA
Period12/13/1012/15/10

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ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Computer Science Applications

Cite this

Tsai, W. T., Shao, Q., & Li, W. (2010). OIC: Ontology-based intelligent customization framework for SaaS. In Proceedings - 2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010 [5707139] (Proceedings - 2010 IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2010). https://doi.org/10.1109/SOCA.2010.5707139