Negotiating cultural values and expectations within the public child welfare system: A look at familismo and personalismo

Cecilia Ayón, Eugene Aisenberg

Research output: Contribution to journalArticle

25 Citations (Scopus)

Abstract

This paper examines, from the perspective of parents and child welfare workers, how cultural values and expectations are integrated and negotiated in public child welfare cases. The study focuses on the experiences and interactions of Mexican families with the public child welfare system in Southern California. Grounded theory is used to complete the content analysis. Findings indicate that workers' efforts to provide culturally congruent services are limited by organizational structural factors. Consistent with the value of personalismo, parents stress the importance of a good relationship with their worker and the implications to their case. Specific recommendations to enhance service delivery include (1) developing services models that are informed by families served; (2) developing/providing ongoing training and evaluation to ascertain if services are in fact culturally competent; and (3) promoting a change in child welfare policy that reflects the diverse needs of families.

Original languageEnglish (US)
Pages (from-to)335-344
Number of pages10
JournalChild and Family Social Work
Volume15
Issue number3
DOIs
StatePublished - Aug 2010

Fingerprint

Negotiating
Child Welfare
child welfare
Values
parents
Parents
worker
welfare worker
grounded theory
social policy
content analysis
interaction
evaluation
experience

Keywords

  • Child welfare services
  • Culturally congruent services
  • Familismo
  • Mexican families
  • Personalismo

ASJC Scopus subject areas

  • Sociology and Political Science
  • Health(social science)

Cite this

Negotiating cultural values and expectations within the public child welfare system : A look at familismo and personalismo. / Ayón, Cecilia; Aisenberg, Eugene.

In: Child and Family Social Work, Vol. 15, No. 3, 08.2010, p. 335-344.

Research output: Contribution to journalArticle

@article{5a0805f38eb24b16b7f904b7cc2e4e9b,
title = "Negotiating cultural values and expectations within the public child welfare system: A look at familismo and personalismo",
abstract = "This paper examines, from the perspective of parents and child welfare workers, how cultural values and expectations are integrated and negotiated in public child welfare cases. The study focuses on the experiences and interactions of Mexican families with the public child welfare system in Southern California. Grounded theory is used to complete the content analysis. Findings indicate that workers' efforts to provide culturally congruent services are limited by organizational structural factors. Consistent with the value of personalismo, parents stress the importance of a good relationship with their worker and the implications to their case. Specific recommendations to enhance service delivery include (1) developing services models that are informed by families served; (2) developing/providing ongoing training and evaluation to ascertain if services are in fact culturally competent; and (3) promoting a change in child welfare policy that reflects the diverse needs of families.",
keywords = "Child welfare services, Culturally congruent services, Familismo, Mexican families, Personalismo",
author = "Cecilia Ay{\'o}n and Eugene Aisenberg",
year = "2010",
month = "8",
doi = "10.1111/j.1365-2206.2010.00682.x",
language = "English (US)",
volume = "15",
pages = "335--344",
journal = "Child and Family Social Work",
issn = "1356-7500",
publisher = "Wiley-Blackwell",
number = "3",

}

TY - JOUR

T1 - Negotiating cultural values and expectations within the public child welfare system

T2 - A look at familismo and personalismo

AU - Ayón, Cecilia

AU - Aisenberg, Eugene

PY - 2010/8

Y1 - 2010/8

N2 - This paper examines, from the perspective of parents and child welfare workers, how cultural values and expectations are integrated and negotiated in public child welfare cases. The study focuses on the experiences and interactions of Mexican families with the public child welfare system in Southern California. Grounded theory is used to complete the content analysis. Findings indicate that workers' efforts to provide culturally congruent services are limited by organizational structural factors. Consistent with the value of personalismo, parents stress the importance of a good relationship with their worker and the implications to their case. Specific recommendations to enhance service delivery include (1) developing services models that are informed by families served; (2) developing/providing ongoing training and evaluation to ascertain if services are in fact culturally competent; and (3) promoting a change in child welfare policy that reflects the diverse needs of families.

AB - This paper examines, from the perspective of parents and child welfare workers, how cultural values and expectations are integrated and negotiated in public child welfare cases. The study focuses on the experiences and interactions of Mexican families with the public child welfare system in Southern California. Grounded theory is used to complete the content analysis. Findings indicate that workers' efforts to provide culturally congruent services are limited by organizational structural factors. Consistent with the value of personalismo, parents stress the importance of a good relationship with their worker and the implications to their case. Specific recommendations to enhance service delivery include (1) developing services models that are informed by families served; (2) developing/providing ongoing training and evaluation to ascertain if services are in fact culturally competent; and (3) promoting a change in child welfare policy that reflects the diverse needs of families.

KW - Child welfare services

KW - Culturally congruent services

KW - Familismo

KW - Mexican families

KW - Personalismo

UR - http://www.scopus.com/inward/record.url?scp=77955134689&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=77955134689&partnerID=8YFLogxK

U2 - 10.1111/j.1365-2206.2010.00682.x

DO - 10.1111/j.1365-2206.2010.00682.x

M3 - Article

AN - SCOPUS:77955134689

VL - 15

SP - 335

EP - 344

JO - Child and Family Social Work

JF - Child and Family Social Work

SN - 1356-7500

IS - 3

ER -