Multiple perspectives of congruence

Relationships between value congruence and employee attitudes

Cheri Ostroff, Yuhyung Shin, Angelo J. Kinicki

Research output: Contribution to journalArticle

157 Citations (Scopus)

Abstract

The relative importance of multiple types of value congrunce-person- environment (P-E), person-person (P-P), and perceptual fit-across two hierarchical levels (workgroup and manager) and across multiple dimensions of values was investigated in a sample of 951 employees from 113 bank branches. As expected, different types of value congruence and different value dimensions were differentially important for outcomes. Both P-E fit (between an individual's personal values and the cultural values of the organization) and perceptual fit (between an individual's perception of the organization's values and the organization's values as perceived by others) were found to be related to satisfaction, commitment, and turnover intentions, while P-P fit (between an individual's personal values and the personal values of others) was not. Further, P-E congruence results were generally stronger for fit with the workgroup than fit with the manager and results were stronger for the rational goal dimension which focused on external customer service. In contrast, results for perceptual fit revealed that fit was generally more important for fit with the manager than fit with the workgroup and was generally more important for the open system dimension which focused on flexibility and innovation.

Original languageEnglish (US)
Pages (from-to)591-623
Number of pages33
JournalJournal of Organizational Behavior
Volume26
Issue number6
DOIs
StatePublished - Sep 2005

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employee
Values
human being
manager
Employee attitudes
Congruence
Relationship value
Multiple perspectives
Value congruence
open system
turnover
Personal values
Managers
bank
flexibility
customer
commitment
innovation
organization

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management
  • Psychology(all)
  • Applied Psychology

Cite this

Multiple perspectives of congruence : Relationships between value congruence and employee attitudes. / Ostroff, Cheri; Shin, Yuhyung; Kinicki, Angelo J.

In: Journal of Organizational Behavior, Vol. 26, No. 6, 09.2005, p. 591-623.

Research output: Contribution to journalArticle

Ostroff, Cheri ; Shin, Yuhyung ; Kinicki, Angelo J. / Multiple perspectives of congruence : Relationships between value congruence and employee attitudes. In: Journal of Organizational Behavior. 2005 ; Vol. 26, No. 6. pp. 591-623.
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