Multidimensional risk communication: Public discourse on risks during an emerging epidemic

Xinning Gui, Yubo Kou, Kathleen Pine, Elisa Ladaw, Harold Kim, Eli Suzuki-Gill, Yunan Chen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Crisis informatics has examined how institutions and individuals seek, communicate, and curate information in response to crises. The public's communication and perception of risks on social media remain understudied. In this study, we report a qualitative analysis of public perceptions of risks and risk management measures on Reddit during the Zika crisis, an emerging epidemic associated with high uncertainty regarding pathology, epidemiology, and broad consequences. We found two types of perceived risks: ones directly caused by the Zika virus, and ones potentially introduced by authorities' risk management measures. Risk perceptions unfolded along multiple dimensions beyond the imminent and personal level. Reddit users discussed in a speculative way to foresee various risks in the long run or at larger geographical scales. We discuss the multidimensionality and speculative nature of risk perception on social media, and derive implications for crisis informatics research and public health research and practice.

Original languageEnglish (US)
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherAssociation for Computing Machinery
Volume2018-April
ISBN (Electronic)9781450356206, 9781450356213
DOIs
StatePublished - Apr 20 2018
Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada
Duration: Apr 21 2018Apr 26 2018

Other

Other2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
CountryCanada
CityMontreal
Period4/21/184/26/18

Fingerprint

Risk perception
Communication
Risk management
Epidemiology
Public health
Pathology
Viruses
Uncertainty

Keywords

  • Biological crisis
  • Crisis informatics
  • Emerging epidemic
  • Public health crisis
  • Public participation
  • Risk communication
  • Risk perception
  • Social media
  • Zika virus

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Cite this

Gui, X., Kou, Y., Pine, K., Ladaw, E., Kim, H., Suzuki-Gill, E., & Chen, Y. (2018). Multidimensional risk communication: Public discourse on risks during an emerging epidemic. In CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI (Vol. 2018-April). Association for Computing Machinery. https://doi.org/10.1145/3173574.3173788

Multidimensional risk communication : Public discourse on risks during an emerging epidemic. / Gui, Xinning; Kou, Yubo; Pine, Kathleen; Ladaw, Elisa; Kim, Harold; Suzuki-Gill, Eli; Chen, Yunan.

CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Vol. 2018-April Association for Computing Machinery, 2018.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Gui, X, Kou, Y, Pine, K, Ladaw, E, Kim, H, Suzuki-Gill, E & Chen, Y 2018, Multidimensional risk communication: Public discourse on risks during an emerging epidemic. in CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. vol. 2018-April, Association for Computing Machinery, 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, Canada, 4/21/18. https://doi.org/10.1145/3173574.3173788
Gui X, Kou Y, Pine K, Ladaw E, Kim H, Suzuki-Gill E et al. Multidimensional risk communication: Public discourse on risks during an emerging epidemic. In CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Vol. 2018-April. Association for Computing Machinery. 2018 https://doi.org/10.1145/3173574.3173788
Gui, Xinning ; Kou, Yubo ; Pine, Kathleen ; Ladaw, Elisa ; Kim, Harold ; Suzuki-Gill, Eli ; Chen, Yunan. / Multidimensional risk communication : Public discourse on risks during an emerging epidemic. CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Vol. 2018-April Association for Computing Machinery, 2018.
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