Multi-lifespan information system design

Investigating a new design approach in Rwanda

Lisa P. Nathan, Milli Lake, Nell Carden Grey, Trond Nilsen, Robert F. Utter, Elizabeth J. Utter, Mark Ring, Zoe Kahn, Batya Friedman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

In this paper we report on our research and design efforts to provide Rwandans with access to and reuse of video interviews discussing the failures and successes of the United Nations International Criminal Tribunal for Rwanda (UN-ICTR). We describe our general approach and report on three case studies with diverse sectors of Rwandan society: governmental information centres, youth clubs, and a grassroots organization working with victims of sexual violence. Our work includes the development and application of five indicators to assess the success and limitations of our approach: diverse stakeholders; diverse uses; on-going use; cultural, linguistic and geographic reach; and Rwandan initiative. This work makes three important contributions: first, it offers the information field a design approach for use in post-conflict situations; second, it provides near-term evaluation indicators as an initial set others can build from and extend; third, it describes the first empirical explorations of the multi-lifespan information system design research approach.

Original languageEnglish (US)
Title of host publicationACM International Conference Proceeding Series
Pages591-597
Number of pages7
DOIs
StatePublished - 2011
Externally publishedYes
Event6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011 - Seattle, WA, United States
Duration: Feb 8 2011Feb 11 2011

Other

Other6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011
CountryUnited States
CitySeattle, WA
Period2/8/112/11/11

Fingerprint

Information systems
Systems analysis
Information services
Linguistics
Violence

Keywords

  • Access
  • International justice
  • Multi-lifespan information system design
  • Reuse
  • Value sensitive design
  • Value tensions

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

Cite this

Nathan, L. P., Lake, M., Grey, N. C., Nilsen, T., Utter, R. F., Utter, E. J., ... Friedman, B. (2011). Multi-lifespan information system design: Investigating a new design approach in Rwanda. In ACM International Conference Proceeding Series (pp. 591-597) https://doi.org/10.1145/1940761.1940841

Multi-lifespan information system design : Investigating a new design approach in Rwanda. / Nathan, Lisa P.; Lake, Milli; Grey, Nell Carden; Nilsen, Trond; Utter, Robert F.; Utter, Elizabeth J.; Ring, Mark; Kahn, Zoe; Friedman, Batya.

ACM International Conference Proceeding Series. 2011. p. 591-597.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Nathan, LP, Lake, M, Grey, NC, Nilsen, T, Utter, RF, Utter, EJ, Ring, M, Kahn, Z & Friedman, B 2011, Multi-lifespan information system design: Investigating a new design approach in Rwanda. in ACM International Conference Proceeding Series. pp. 591-597, 6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011, Seattle, WA, United States, 2/8/11. https://doi.org/10.1145/1940761.1940841
Nathan LP, Lake M, Grey NC, Nilsen T, Utter RF, Utter EJ et al. Multi-lifespan information system design: Investigating a new design approach in Rwanda. In ACM International Conference Proceeding Series. 2011. p. 591-597 https://doi.org/10.1145/1940761.1940841
Nathan, Lisa P. ; Lake, Milli ; Grey, Nell Carden ; Nilsen, Trond ; Utter, Robert F. ; Utter, Elizabeth J. ; Ring, Mark ; Kahn, Zoe ; Friedman, Batya. / Multi-lifespan information system design : Investigating a new design approach in Rwanda. ACM International Conference Proceeding Series. 2011. pp. 591-597
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