Multi-lifespan information system design: Investigating a new design approach in Rwanda

Lisa P. Nathan, Milli Lake, Nell Carden Grey, Trond Nilsen, Robert F. Utter, Elizabeth J. Utter, Mark Ring, Zoe Kahn, Batya Friedman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

In this paper we report on our research and design efforts to provide Rwandans with access to and reuse of video interviews discussing the failures and successes of the United Nations International Criminal Tribunal for Rwanda (UN-ICTR). We describe our general approach and report on three case studies with diverse sectors of Rwandan society: governmental information centres, youth clubs, and a grassroots organization working with victims of sexual violence. Our work includes the development and application of five indicators to assess the success and limitations of our approach: diverse stakeholders; diverse uses; on-going use; cultural, linguistic and geographic reach; and Rwandan initiative. This work makes three important contributions: first, it offers the information field a design approach for use in post-conflict situations; second, it provides near-term evaluation indicators as an initial set others can build from and extend; third, it describes the first empirical explorations of the multi-lifespan information system design research approach.

Original languageEnglish (US)
Title of host publicationProceedings of the 2011 iConference
Subtitle of host publicationInspiration, Integrity, and Intrepidity, iConference 2011
Pages591-597
Number of pages7
DOIs
StatePublished - 2011
Event6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011 - Seattle, WA, United States
Duration: Feb 8 2011Feb 11 2011

Publication series

NameACM International Conference Proceeding Series

Other

Other6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011
CountryUnited States
CitySeattle, WA
Period2/8/112/11/11

Keywords

  • Access
  • International justice
  • Multi-lifespan information system design
  • Reuse
  • Value sensitive design
  • Value tensions

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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  • Cite this

    Nathan, L. P., Lake, M., Grey, N. C., Nilsen, T., Utter, R. F., Utter, E. J., Ring, M., Kahn, Z., & Friedman, B. (2011). Multi-lifespan information system design: Investigating a new design approach in Rwanda. In Proceedings of the 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011 (pp. 591-597). (ACM International Conference Proceeding Series). https://doi.org/10.1145/1940761.1940841