Monitoring design thinking through in-situ interventions

Micah Lande; Neeraj Sonalkar; Malte Jung; Christopher Han; Shilajeet Banerjee

doi:10.1007/978-3-642-21643-5_12

Monitoring design thinking through in-situ interventions

Micah Lande, Neeraj Sonalkar, Malte Jung, Christopher Han, Shilajeet Banerjee

Research output: Chapter in Book/Report/Conference proceeding › Chapter

3 Scopus citations

Abstract

Building on existing knowledge of design and design thinking we apply several other fields of knowledge such as emotion coding, improvisation, ethnography, social psychology, and decision analysis into key metrics we call Design Thinking Metrics (DTM). We applied these metrics to analyze and assess videos of software design teams. We then conducted a workshop series with a professional software design team to use DTM as a perceptual tool to test a number of actionrepertoires and building theory that could be used to improve Design Thinking practice. The result is multi-disciplinary perceptual monitoring of design thinking activity in professional software practice.

Original language	English (US)
Title of host publication	Design Thinking Research
Subtitle of host publication	Studying Co-Creation in Practice
Publisher	Springer Berlin Heidelberg
Pages	211-226
Number of pages	16
ISBN (Electronic)	9783642216435
ISBN (Print)	9783642216428
DOIs	https://doi.org/10.1007/978-3-642-21643-5_12
State	Published - Jan 1 2012

ASJC Scopus subject areas

Economics, Econometrics and Finance(all)
Business, Management and Accounting(all)

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10.1007/978-3-642-21643-5_12

Cite this

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Monitoring design thinking through in-situ interventions

Abstract

ASJC Scopus subject areas

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