(Mis)Interpretations of organizational socialization: The expectations and experiences of newcomers and managers

Russell Korte, Samantha Brunhaver, Sheri Sheppard

Research output: Research - peer-reviewArticle

  • 2 Citations

Abstract

Every year, new graduates enter the workplace with great expectations for their careers. For many, the transition from school to work is challenging as they learn to fit into their new roles and organizational settings. Often, they find this experience to be not what they expected and experience feelings of frustration, uncertainty, or disappointment in their new jobs. This article reports on the socialization experiences of 41 newly hired engineers and 15 of their managers in three different organizations. Using an inductive, qualitative approach to collecting and analyzing in-depth interviews, the findings indicated that socialization processes, designed to help newcomers learn about and integrate into new jobs, are more ambiguous and difficult than many newcomers and managers expected. We found that the best intentions of some managers and newcomers were misinterpreted and thus fell short of expectations. The findings indicate how the misinterpretations of newcomers and managers negatively affected the quality of learning, performance, and satisfaction during socialization. The implications of these misinterpretations point to crucial gaps in the educational preparation of graduates for the workplace and shortcomings in the socialization or onboarding of new hires in organizations.

LanguageEnglish (US)
Pages185-208
Number of pages24
JournalHuman Resource Development Quarterly
Volume26
Issue number2
DOIs
StatePublished - Jun 1 2015

Fingerprint

Misinterpretation
Socialization
Newcomers
Managers
Organizational socialization
Work Place
Work place
Qualitative Approaches
Uncertainty
Education
Intentions
Disappointment
Engineers
Frustration
In-depth Interviews
In-depth interviews
Preparation
Qualitative approaches

Keywords

  • Expectations
  • Management
  • New employees
  • Onboarding
  • Organizational socialization

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management
  • Arts and Humanities (miscellaneous)

Cite this

(Mis)Interpretations of organizational socialization : The expectations and experiences of newcomers and managers. / Korte, Russell; Brunhaver, Samantha; Sheppard, Sheri.

In: Human Resource Development Quarterly, Vol. 26, No. 2, 01.06.2015, p. 185-208.

Research output: Research - peer-reviewArticle

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