TY - GEN
T1 - Minimizing product shrinkage across the supply chain using radio frequency identification
T2 - 6th International Conference on the Management of Mobile Business, ICMB 2007
AU - Huber, Nicholas
AU - Michael, Katina
PY - 2007
Y1 - 2007
N2 - This paper identifies the contributing factors of product shrinkage and investigates the current state of anti-theft technology as part of the loss prevention strategy for a major Australian retailer. Using a case study approach a total of eleven interviews were conducted with employees of the retailer to identify factors contributing to product shrinkage and ways to overcome these through the use of radio frequency identification (RFID) technology. Known sources of product shrinkage included: warehouse discrepancies, internal and external theft, product recalls, shop return fraud, extortion, human and system error, poor stock control, poor rotation of stock misplaced product items, lost products, product spoilage and damage. Each of the retailer's stores, in the chain of approximately 700, loses about 350000 Australian dollars to product shrinkage every six months. This paper argues that RFID would act as a partial solution toward the minimization of the retailer's product shrinkage and provide greater visibility throughout the supply chain.
AB - This paper identifies the contributing factors of product shrinkage and investigates the current state of anti-theft technology as part of the loss prevention strategy for a major Australian retailer. Using a case study approach a total of eleven interviews were conducted with employees of the retailer to identify factors contributing to product shrinkage and ways to overcome these through the use of radio frequency identification (RFID) technology. Known sources of product shrinkage included: warehouse discrepancies, internal and external theft, product recalls, shop return fraud, extortion, human and system error, poor stock control, poor rotation of stock misplaced product items, lost products, product spoilage and damage. Each of the retailer's stores, in the chain of approximately 700, loses about 350000 Australian dollars to product shrinkage every six months. This paper argues that RFID would act as a partial solution toward the minimization of the retailer's product shrinkage and provide greater visibility throughout the supply chain.
UR - http://www.scopus.com/inward/record.url?scp=46649095423&partnerID=8YFLogxK
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U2 - 10.1109/ICMB.2007.43
DO - 10.1109/ICMB.2007.43
M3 - Conference contribution
AN - SCOPUS:46649095423
SN - 0769528031
SN - 9780769528038
T3 - Conference Proceedings - 6th International Conference on the Management of Mobile Business, ICMB 2007
SP - 45
EP - 52
BT - Conference Proceedings - 6th International Conference on the Management of Mobile Business, ICMB 2007
PB - IEEE Computer Society
Y2 - 9 July 2007 through 11 July 2007
ER -