TY - CHAP
T1 - Member acquisition and retention in associations
AU - Hager, Mark A.
AU - Juaneda-Ayensa, Emma
AU - Nogueira, Fernando A.
AU - Pstross, Mikulas
AU - Smith, David H.
N1 - Publisher Copyright:
© David Horton Smith, Robert A. Stebbins, and Jurgen Grotz 2016 and Respective authors 2016. All rights reserved.
Copyright:
Copyright 2021 Elsevier B.V., All rights reserved.
PY - 2017/1/1
Y1 - 2017/1/1
N2 - This chapter reviews research on the acquisition-recruitment of members and the retention versus turnover of members of different kinds of membership associations (MAs) around the world. The leadership-management perspective of this chapter differs from the basic research perspective of Part IV, on why people participate. For civic and community-based MAs, institutional context and internal organizational characteristics are key influences. For religious congregations, we describe research in religiously free societies versus more restrictive ones. For professional associations, we examine whether national and international forces versus the strength and viability of local framework influence primarily member attraction and maintenance. The chapter also points briefly to research on acquisition and retention of members in political parties, alumni associations, credit unions, worker cooperatives, solidarity associations, and emergency response teams.
AB - This chapter reviews research on the acquisition-recruitment of members and the retention versus turnover of members of different kinds of membership associations (MAs) around the world. The leadership-management perspective of this chapter differs from the basic research perspective of Part IV, on why people participate. For civic and community-based MAs, institutional context and internal organizational characteristics are key influences. For religious congregations, we describe research in religiously free societies versus more restrictive ones. For professional associations, we examine whether national and international forces versus the strength and viability of local framework influence primarily member attraction and maintenance. The chapter also points briefly to research on acquisition and retention of members in political parties, alumni associations, credit unions, worker cooperatives, solidarity associations, and emergency response teams.
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U2 - 10.1007/978-1-137-26317-9_38
DO - 10.1007/978-1-137-26317-9_38
M3 - Chapter
AN - SCOPUS:85045986857
SN - 9781137263162
VL - 2
SP - 975
EP - 991
BT - The Palgrave Handbook of Volunteering, Civic Participation, and Nonprofit Associations
PB - Palgrave Macmillan
ER -