TY - JOUR
T1 - Mediators' facilitative versus controlling argument strategies and tactics
T2 - A qualitative analysis using the conversational argument coding system
AU - Trego, Alison
AU - Canary, Daniel J.
AU - Alberts, Janet
AU - Mooney, Charee
N1 - Copyright:
Copyright 2011 Elsevier B.V., All rights reserved.
PY - 2010
Y1 - 2010
N2 - This study examined how utilization of the Conversational Argument Coding Scheme (CACS) demonstrates mediators' use of argument behavior to facilitate or control the manner in which mediation parties argued their positions. Data were collected from a community mediation program located in the southwestern United States. Forty mediation sessions, each having a single mediator, were videotaped and transcribed. Results revealed eight mediator argument tactics that reflect a facilitative strategy and three argument tactics that represent a controlling strategy. Discussion focuses on how the CACS can demonstrate ways in which mediators promote disputants' idea development or, in some cases, impede participants' use of argument to make known their ideas.
AB - This study examined how utilization of the Conversational Argument Coding Scheme (CACS) demonstrates mediators' use of argument behavior to facilitate or control the manner in which mediation parties argued their positions. Data were collected from a community mediation program located in the southwestern United States. Forty mediation sessions, each having a single mediator, were videotaped and transcribed. Results revealed eight mediator argument tactics that reflect a facilitative strategy and three argument tactics that represent a controlling strategy. Discussion focuses on how the CACS can demonstrate ways in which mediators promote disputants' idea development or, in some cases, impede participants' use of argument to make known their ideas.
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U2 - 10.1080/19312451003680707
DO - 10.1080/19312451003680707
M3 - Article
AN - SCOPUS:79960969127
SN - 1931-2458
VL - 4
SP - 147
EP - 167
JO - Communication Methods and Measures
JF - Communication Methods and Measures
IS - 1-2
ER -