Measuring team knowledge: A window to the cognitive underpinnings of team performance

Nancy Cooke; Eduardo Salas; Preston A. Kiekel; Renée Stout; Clint Bowers; Janis Cannon-Bowers

doi:10.1037/1089-2699.7.3.179

Measuring team knowledge: A window to the cognitive underpinnings of team performance

Nancy Cooke, Eduardo Salas, Preston A. Kiekel, Renée Stout, Clint Bowers, Janis Cannon-Bowers

Research output: Contribution to journal › Article › peer-review

164 Scopus citations

Abstract

The authors report an effort aimed at developing and evaluating measures of taskwork and teamwork team knowledge for teams in which members differ in knowledge backgrounds. These measures were used in a study with 36 teams to explore the cognitive underpinnings of team performance variations due to cross-training regime. The authors demonstrate that these measures are valid and provide team performance information that complements outcome and behavioral measures. Teams exposed to full cross-training acquired more taskwork and teamwork knowledge than control teams or teams exposed to a conceptual version of cross-training. Measures of team knowledge provide information regarding team task performance critical for system design and training programs.

Original language	English (US)
Pages (from-to)	179-199
Number of pages	21
Journal	Group Dynamics
Volume	7
Issue number	3
DOIs	https://doi.org/10.1037/1089-2699.7.3.179
State	Published - Sep 2003

ASJC Scopus subject areas

Social Psychology
Applied Psychology

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10.1037/1089-2699.7.3.179

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Measuring team knowledge: A window to the cognitive underpinnings of team performance

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