Lessons learned in using social media for disaster relief - ASU crisis response game

Mohammad Ali Abbasi, Shamanth Kumar, Jose Augusto Andrade Filho, Huan Liu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

32 Citations (Scopus)

Abstract

In disasters such as the earthquake in Haiti and the tsunami in Japan, people used social media to ask for help or report injuries. The popularity, efficiency, and ease of use of social media has led to its pervasive use during the disaster. This creates a pool of timely reports about the disaster, injuries, and help requests. This offers an alternative opportunity for first responders and disaster relief organizations to collect information about the disaster, victims, and their needs. It also presents a challenge for these organizations to aggregate and process the requests from different social media. Given the sheer volume of requests, it is necessary to filter reports and select those of high priority for decision making. Little is known about how the two phases should be smoothly integrated. In this paper we report the use of social media during a simulated crisis and crisis response process, the ASU Crisis Response Game. Its main objective is to creat a training capability to understand how to use social media in crisis. We report lessons learned from this exercise that may benefit first responders and NGOs who use social media to manage relief efforts during the disaster.

Original languageEnglish (US)
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Pages282-289
Number of pages8
Volume7227 LNCS
DOIs
StatePublished - 2012
Event5th International Conference on Social Computing, Behavioral-Cultural Modeling and Prediction, SBP 2012 - College Park, MD, United States
Duration: Apr 3 2012Apr 5 2012

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume7227 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other5th International Conference on Social Computing, Behavioral-Cultural Modeling and Prediction, SBP 2012
CountryUnited States
CityCollege Park, MD
Period4/3/124/5/12

Fingerprint

Social Media
Disaster
Disasters
Game
Tsunami
Tsunamis
Earthquake
Japan
Exercise
Crisis
Earthquakes
Decision making
Decision Making
Filter
Necessary
Alternatives

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

Cite this

Abbasi, M. A., Kumar, S., Filho, J. A. A., & Liu, H. (2012). Lessons learned in using social media for disaster relief - ASU crisis response game. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 7227 LNCS, pp. 282-289). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 7227 LNCS). https://doi.org/10.1007/978-3-642-29047-3_34

Lessons learned in using social media for disaster relief - ASU crisis response game. / Abbasi, Mohammad Ali; Kumar, Shamanth; Filho, Jose Augusto Andrade; Liu, Huan.

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 7227 LNCS 2012. p. 282-289 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 7227 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abbasi, MA, Kumar, S, Filho, JAA & Liu, H 2012, Lessons learned in using social media for disaster relief - ASU crisis response game. in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). vol. 7227 LNCS, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 7227 LNCS, pp. 282-289, 5th International Conference on Social Computing, Behavioral-Cultural Modeling and Prediction, SBP 2012, College Park, MD, United States, 4/3/12. https://doi.org/10.1007/978-3-642-29047-3_34
Abbasi MA, Kumar S, Filho JAA, Liu H. Lessons learned in using social media for disaster relief - ASU crisis response game. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 7227 LNCS. 2012. p. 282-289. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-642-29047-3_34
Abbasi, Mohammad Ali ; Kumar, Shamanth ; Filho, Jose Augusto Andrade ; Liu, Huan. / Lessons learned in using social media for disaster relief - ASU crisis response game. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 7227 LNCS 2012. pp. 282-289 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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