Knowledge training versus process training: The effects of training protocol on team coordination and performance

Jamie C. Gorman, Nancy Cooke, Jennifer L. Winner, Jasmine L. Duran, Harry K. Pedersen, Amanda R. Taylor

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations

Abstract

Three-person teams controlling a simulated unmanned aerial vehicle underwent different training regimes in order to assess the effect of process-based and knowledge-based training on team coordination and performance. Coordination and performance were assessed during training and eight to eleven weeks after training. Process training consisted of either enforcing a rigid coordination process or forcing teams to coordinate in different ways through the introduction of perturbations. Knowledge training consisted of cross-training teams on each others roles. Results indicate that process training had a significant effect on team coordination. In addition, the qualitative nature of coordination flexibility changed from training to retention for process versus knowledge trained teams, with process teams behaving flexibly at retention. Perturbation process training led to significantly higher team performance under high workload. Rigid process training lead to significantly lower performance in one of the retention missions.

Original languageEnglish (US)
Title of host publication51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
PublisherHuman Factors and Ergonomics Society Inc.
Pages382-386
Number of pages5
ISBN (Print)9781605600376
DOIs
StatePublished - 2007
Event51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 - Baltimore, MD, United States
Duration: Oct 1 2007Oct 5 2007

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume1
ISSN (Print)1071-1813

Other

Other51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
CountryUnited States
CityBaltimore, MD
Period10/1/0710/5/07

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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    Gorman, J. C., Cooke, N., Winner, J. L., Duran, J. L., Pedersen, H. K., & Taylor, A. R. (2007). Knowledge training versus process training: The effects of training protocol on team coordination and performance. In 51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 (pp. 382-386). (Proceedings of the Human Factors and Ergonomics Society; Vol. 1). Human Factors and Ergonomics Society Inc.. https://doi.org/10.1177/154193120705100449