Knowledge management in hospitals: a process oriented view and staged look at managerial issues

Kevin C. Desouza

Research output: Contribution to journalArticle

13 Scopus citations

Abstract

The medical field in recent years has been facing increasing pressures for lower cost and increased quality of healthcare. These two pressures are forcing dramatic changes throughout the industry. Managing knowledge in healthcare enterprises is hence crucial for optimal achievement of lowered cost of services with higher quality. The following paper focuses on developing and fostering a knowledge management process model. The process is then viewed through the lenses of various strategic management and competitive frameworks.

Original languageEnglish (US)
Pages (from-to)478-497
Number of pages20
JournalInternational Journal of Healthcare Technology and Management
Volume4
Issue number6
DOIs
StatePublished - Jan 1 2002

Keywords

  • Healthcare information systems
  • informatics
  • knowledge
  • knowledge management
  • strategic frameworks

ASJC Scopus subject areas

  • Leadership and Management
  • Health Informatics

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