Knowledge management barriers: Why the technology imperative seldom works

Kevin C. Desouza

Research output: Contribution to journalArticle

35 Citations (Scopus)

Abstract

Knowledge management has made inroads in all fields and continues to evolve as a pivotal task for companies trying to survive in today's competitive marketplace. While this recent surge is justified, many companies have yet to realize value or gain returns from their investments in information technology solutions to aid in managing knowledge. From interviews with executives responsible for knowledge management ventures as well as front-line employees using those systems, four common issues have emerged that executives need to consider while pushing IT-driven knowledge initiatives.

Original languageEnglish (US)
Pages (from-to)25-29
Number of pages5
JournalBusiness Horizons
Volume46
Issue number1
DOIs
StatePublished - Jan 2003
Externally publishedYes

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Knowledge management
Frontline employees
Venture

ASJC Scopus subject areas

  • Business and International Management
  • Marketing

Cite this

Knowledge management barriers : Why the technology imperative seldom works. / Desouza, Kevin C.

In: Business Horizons, Vol. 46, No. 1, 01.2003, p. 25-29.

Research output: Contribution to journalArticle

Desouza, Kevin C. / Knowledge management barriers : Why the technology imperative seldom works. In: Business Horizons. 2003 ; Vol. 46, No. 1. pp. 25-29.
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