Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis

Afiqah R. Radzi, Hashim R. Bokhari, Rahimi A. Rahman, Steven K. Ayer

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Scopus citations

Abstract

The construction industry has been criticized for lower productivity than other sectors, which may be influenced in part by its historical resistance to change in adopting new technologies. Therefore, it is common for organizations to have dedicated change agents to support effective technological adoption. This study aimed to identify the key attributes of change agents that influence the success of adopting new technologies in construction companies. To achieve this objective, industry practitioners in the United States provided responses to open-ended questions and the answers were analyzed to identify common themes. The significant findings include: (1) change agents' personality is the most frequently reported attribute that contributes to their effectiveness, and (2) human-related attributes have a larger role in successful technological adoptions compared to organizational-and technical-related attributes in change agents. This paper contributes to the body of knowledge by identifying the frequency of attributes that are reported to impact the effectiveness of change agents in industry.

Original languageEnglish (US)
Title of host publicationComputing in Civil Engineering 2019
Subtitle of host publicationData, Sensing, and Analytics - Selected Papers from the ASCE International Conference on Computing in Civil Engineering 2019
EditorsYong K. Cho, Fernanda Leite, Amir Behzadan, Chao Wang
PublisherAmerican Society of Civil Engineers (ASCE)
Pages430-437
Number of pages8
ISBN (Electronic)9780784482438
StatePublished - 2019
EventASCE International Conference on Computing in Civil Engineering 2019: Data, Sensing, and Analytics, i3CE 2019 - Atlanta, United States
Duration: Jun 17 2019Jun 19 2019

Publication series

NameComputing in Civil Engineering 2019: Data, Sensing, and Analytics - Selected Papers from the ASCE International Conference on Computing in Civil Engineering 2019

Conference

ConferenceASCE International Conference on Computing in Civil Engineering 2019: Data, Sensing, and Analytics, i3CE 2019
Country/TerritoryUnited States
CityAtlanta
Period6/17/196/19/19

ASJC Scopus subject areas

  • Computer Science(all)
  • Civil and Structural Engineering

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