Investigating help-giving behavior in a cross-platform learning environment

Ishrat Ahmed, Areej Mawasi, Shang Wang, Ruth Wylie, Yoav Bergner, Amanda Whitehurst, Erin Walker

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.

Original languageEnglish (US)
Title of host publicationArtificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings
EditorsSeiji Isotani, Peter Hastings, Amy Ogan, Bruce McLaren, Eva Millán, Rose Luckin
PublisherSpringer Verlag
Pages14-25
Number of pages12
ISBN (Print)9783030232030
DOIs
StatePublished - Jan 1 2019
Event20th International Conference on Artificial Intelligence in Education, AIED 2019 - Chicago, United States
Duration: Jun 25 2019Jun 29 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11625 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference20th International Conference on Artificial Intelligence in Education, AIED 2019
CountryUnited States
CityChicago
Period6/25/196/29/19

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Keywords

  • Adaptive collaborative learning support
  • Help-giving-behavior
  • Intelligent collaborative support
  • Motivation

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Ahmed, I., Mawasi, A., Wang, S., Wylie, R., Bergner, Y., Whitehurst, A., & Walker, E. (2019). Investigating help-giving behavior in a cross-platform learning environment. In S. Isotani, P. Hastings, A. Ogan, B. McLaren, E. Millán, & R. Luckin (Eds.), Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings (pp. 14-25). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11625 LNAI). Springer Verlag. https://doi.org/10.1007/978-3-030-23204-7_2