Abstract
Feedback is an important component of any dynamic system, and should receive attention as a design issue in information systems. The study presents a model which shows the function of feedback in management information systems. The potential effect of task-specific feedback on the judgement of the decision-maker is tested empirically. Both the model and empirical results provide guidance about the role of feedback in information systems design. Empirical results demonstrate that there remains a strong bias towards overconfidence even with feedback. However, the presence of immediate feedback does lower confidence and raise decision quality.
Original language | English (US) |
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Pages (from-to) | 237-244 |
Number of pages | 8 |
Journal | Behaviour and Information Technology |
Volume | 11 |
Issue number | 4 |
DOIs | |
State | Published - 1992 |
ASJC Scopus subject areas
- Developmental and Educational Psychology
- Arts and Humanities (miscellaneous)
- General Social Sciences
- Human-Computer Interaction