Abstract
Information intermediaries play a critical role in information supply chains for emergency preparedness. Yet, their responsibilities have not been adequately examined in the literature. Using a state public health department as an exemplar, we explore the roles and challenges experienced by one intermediary organization as it faced the unique challenges of deploying a public health emergency preparedness system. We further discuss the influence of stakeholder participation and commitment, inter-organizational collaboration, issues related to organizational structure and resources, and the challenges specific to developing and institutionalizing an IT system for emergency preparedness. Based on the public health case, a set of propositions focused on trust, coordination, information sharing and incentive alignment are developed to illustrate the role of information intermediaries.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 67-79 |
| Number of pages | 13 |
| Journal | Information Systems Frontiers |
| Volume | 12 |
| Issue number | 1 |
| DOIs | |
| State | Published - Jan 1 2010 |
Keywords
- Coordination
- Disaster management
- Intermediaries
- Public health
ASJC Scopus subject areas
- Software
- Theoretical Computer Science
- Information Systems
- Computer Networks and Communications