Information accessibility: Customer responsiveness and enhanced performance

Patricia J. Daugherty, Alexander E. Ellinger, Dale Rogers

Research output: Contribution to journalArticle

48 Citations (Scopus)
Original languageEnglish (US)
Pages (from-to)4-17
Number of pages14
JournalInternational Journal of Physical Distribution and Logistics Management
Volume25
Issue number1
DOIs
StatePublished - Feb 1 1995
Externally publishedYes

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customer
performance
Customer responsiveness
Accessibility

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Transportation

Cite this

Information accessibility : Customer responsiveness and enhanced performance. / Daugherty, Patricia J.; Ellinger, Alexander E.; Rogers, Dale.

In: International Journal of Physical Distribution and Logistics Management, Vol. 25, No. 1, 01.02.1995, p. 4-17.

Research output: Contribution to journalArticle

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