Improving software maintenance skills in an industrial environment

James Collofello; Mikael Orn

doi:10.1007/bfb0042347

Improving software maintenance skills in an industrial environment

James Collofello, Mikael Orn

Computer Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

3 Scopus citations

Abstract

Software maintenance activities consume the majority of software life cycle costs in organizations which support a software product over an extended interval of time. These maintenance activities include error corrections as well as enhancements to the software. In addition to being extremely costly, software maintenance activities are very error prone. As a result, if an organization is to improve its productivity and quality, improvements in software maintenance skills would provide an effective return on investment. This paper describes a two-fold approach to improving software maintenance skills which entails a practical “hands-on” training course coupled with performance management focusing on positive reinforcement for new skills.

Original language	English (US)
Title of host publication	Software Engineering Education - SEI Conference 1989, Proceedings
Editors	Norman E. Gibbs
Publisher	Springer Verlag
Pages	26-36
Number of pages	11
ISBN (Print)	9780387970905
DOIs	https://doi.org/10.1007/bfb0042347
State	Published - 1989
Event	3rd SEI Conference on Software Engineering Education, 1989 - Pittsburgh, United States Duration: Jul 18 1989 → Jul 21 1989

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	376 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	3rd SEI Conference on Software Engineering Education, 1989
Country/Territory	United States
City	Pittsburgh
Period	7/18/89 → 7/21/89

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/bfb0042347

Cite this

Collofello, J., & Orn, M. (1989). Improving software maintenance skills in an industrial environment. In N. E. Gibbs (Ed.), Software Engineering Education - SEI Conference 1989, Proceedings (pp. 26-36). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 376 LNCS). Springer Verlag. https://doi.org/10.1007/bfb0042347

Improving software maintenance skills in an industrial environment. / Collofello, James; Orn, Mikael.
Software Engineering Education - SEI Conference 1989, Proceedings. ed. / Norman E. Gibbs. Springer Verlag, 1989. p. 26-36 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 376 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Collofello, J & Orn, M 1989, Improving software maintenance skills in an industrial environment. in NE Gibbs (ed.), Software Engineering Education - SEI Conference 1989, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 376 LNCS, Springer Verlag, pp. 26-36, 3rd SEI Conference on Software Engineering Education, 1989, Pittsburgh, United States, 7/18/89. https://doi.org/10.1007/bfb0042347

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Improving software maintenance skills in an industrial environment

Abstract

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ASJC Scopus subject areas

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