Implementation of a real-time information system for a roofing Manufacturer

Dean Kashiwagi, Dhaval Gajjar, Jake Smithwick, Jacob Kashiwagi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In 1996, a coating and water proofing systems Manufacturer approached the Performance Based Studies Research Group (PBSRG) at Arizona State University (ASU) and requested assistance to identify the differential of their product as compared to others in the industry, create a performance measurement system to identify the high quality applicators, and minimize the risk of non-performance of low quality applicators. Collectively, these goals form the foundation of the Manufacturer's risk management structure. In the 16 years since inception, the system has gone through several iterations that correlate to the Manufacturer personnel's increased understanding. The latest iteration of the structure utilizes web-based technology, which has resulted in increased capability of the Manufacturer and its applicators to resolve issues. The objectives of this paper are to describe each of the system's major iterations, describe the manufacturer's current real-time best value information system, and document the impact of the system.

Original languageEnglish (US)
Title of host publicationISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction
PublisherResearch Publishing Services
Pages1237-1242
Number of pages6
ISBN (Print)9810753551, 9789810753559
DOIs
StatePublished - 2013
Event7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013 - Honolulu, United States
Duration: Jun 18 2013Jun 23 2013

Other

Other7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013
CountryUnited States
CityHonolulu
Period6/18/136/23/13

Fingerprint

Applicators
Information systems
Risk management
Personnel
Coatings
Water
Industry

Keywords

  • Best value
  • Information technology
  • Performance measurement
  • Risk management

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Building and Construction

Cite this

Kashiwagi, D., Gajjar, D., Smithwick, J., & Kashiwagi, J. (2013). Implementation of a real-time information system for a roofing Manufacturer. In ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction (pp. 1237-1242). Research Publishing Services. https://doi.org/10.3850/978-981-07-5354-2-C-40-319

Implementation of a real-time information system for a roofing Manufacturer. / Kashiwagi, Dean; Gajjar, Dhaval; Smithwick, Jake; Kashiwagi, Jacob.

ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, 2013. p. 1237-1242.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Kashiwagi, D, Gajjar, D, Smithwick, J & Kashiwagi, J 2013, Implementation of a real-time information system for a roofing Manufacturer. in ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, pp. 1237-1242, 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013, Honolulu, United States, 6/18/13. https://doi.org/10.3850/978-981-07-5354-2-C-40-319
Kashiwagi D, Gajjar D, Smithwick J, Kashiwagi J. Implementation of a real-time information system for a roofing Manufacturer. In ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services. 2013. p. 1237-1242 https://doi.org/10.3850/978-981-07-5354-2-C-40-319
Kashiwagi, Dean ; Gajjar, Dhaval ; Smithwick, Jake ; Kashiwagi, Jacob. / Implementation of a real-time information system for a roofing Manufacturer. ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, 2013. pp. 1237-1242
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