Implementation of a real-time information system for a roofing Manufacturer

Dean Kashiwagi, Dhaval Gajjar, Jake Smithwick, Jacob Kashiwagi

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    In 1996, a coating and water proofing systems Manufacturer approached the Performance Based Studies Research Group (PBSRG) at Arizona State University (ASU) and requested assistance to identify the differential of their product as compared to others in the industry, create a performance measurement system to identify the high quality applicators, and minimize the risk of non-performance of low quality applicators. Collectively, these goals form the foundation of the Manufacturer's risk management structure. In the 16 years since inception, the system has gone through several iterations that correlate to the Manufacturer personnel's increased understanding. The latest iteration of the structure utilizes web-based technology, which has resulted in increased capability of the Manufacturer and its applicators to resolve issues. The objectives of this paper are to describe each of the system's major iterations, describe the manufacturer's current real-time best value information system, and document the impact of the system.

    Original languageEnglish (US)
    Title of host publicationISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction
    PublisherResearch Publishing Services
    Pages1237-1242
    Number of pages6
    ISBN (Print)9810753551, 9789810753559
    DOIs
    StatePublished - 2013
    Event7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013 - Honolulu, United States
    Duration: Jun 18 2013Jun 23 2013

    Other

    Other7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013
    CountryUnited States
    CityHonolulu
    Period6/18/136/23/13

    Fingerprint

    Applicators
    Information systems
    Risk management
    Personnel
    Coatings
    Water
    Industry

    Keywords

    • Best value
    • Information technology
    • Performance measurement
    • Risk management

    ASJC Scopus subject areas

    • Civil and Structural Engineering
    • Building and Construction

    Cite this

    Kashiwagi, D., Gajjar, D., Smithwick, J., & Kashiwagi, J. (2013). Implementation of a real-time information system for a roofing Manufacturer. In ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction (pp. 1237-1242). Research Publishing Services. https://doi.org/10.3850/978-981-07-5354-2-C-40-319

    Implementation of a real-time information system for a roofing Manufacturer. / Kashiwagi, Dean; Gajjar, Dhaval; Smithwick, Jake; Kashiwagi, Jacob.

    ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, 2013. p. 1237-1242.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Kashiwagi, D, Gajjar, D, Smithwick, J & Kashiwagi, J 2013, Implementation of a real-time information system for a roofing Manufacturer. in ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, pp. 1237-1242, 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction, ISEC 2013, Honolulu, United States, 6/18/13. https://doi.org/10.3850/978-981-07-5354-2-C-40-319
    Kashiwagi D, Gajjar D, Smithwick J, Kashiwagi J. Implementation of a real-time information system for a roofing Manufacturer. In ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services. 2013. p. 1237-1242 https://doi.org/10.3850/978-981-07-5354-2-C-40-319
    Kashiwagi, Dean ; Gajjar, Dhaval ; Smithwick, Jake ; Kashiwagi, Jacob. / Implementation of a real-time information system for a roofing Manufacturer. ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction. Research Publishing Services, 2013. pp. 1237-1242
    @inproceedings{640fa10cd0454faa8d482c8924a34d4c,
    title = "Implementation of a real-time information system for a roofing Manufacturer",
    abstract = "In 1996, a coating and water proofing systems Manufacturer approached the Performance Based Studies Research Group (PBSRG) at Arizona State University (ASU) and requested assistance to identify the differential of their product as compared to others in the industry, create a performance measurement system to identify the high quality applicators, and minimize the risk of non-performance of low quality applicators. Collectively, these goals form the foundation of the Manufacturer's risk management structure. In the 16 years since inception, the system has gone through several iterations that correlate to the Manufacturer personnel's increased understanding. The latest iteration of the structure utilizes web-based technology, which has resulted in increased capability of the Manufacturer and its applicators to resolve issues. The objectives of this paper are to describe each of the system's major iterations, describe the manufacturer's current real-time best value information system, and document the impact of the system.",
    keywords = "Best value, Information technology, Performance measurement, Risk management",
    author = "Dean Kashiwagi and Dhaval Gajjar and Jake Smithwick and Jacob Kashiwagi",
    year = "2013",
    doi = "10.3850/978-981-07-5354-2-C-40-319",
    language = "English (US)",
    isbn = "9810753551",
    pages = "1237--1242",
    booktitle = "ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction",
    publisher = "Research Publishing Services",

    }

    TY - GEN

    T1 - Implementation of a real-time information system for a roofing Manufacturer

    AU - Kashiwagi, Dean

    AU - Gajjar, Dhaval

    AU - Smithwick, Jake

    AU - Kashiwagi, Jacob

    PY - 2013

    Y1 - 2013

    N2 - In 1996, a coating and water proofing systems Manufacturer approached the Performance Based Studies Research Group (PBSRG) at Arizona State University (ASU) and requested assistance to identify the differential of their product as compared to others in the industry, create a performance measurement system to identify the high quality applicators, and minimize the risk of non-performance of low quality applicators. Collectively, these goals form the foundation of the Manufacturer's risk management structure. In the 16 years since inception, the system has gone through several iterations that correlate to the Manufacturer personnel's increased understanding. The latest iteration of the structure utilizes web-based technology, which has resulted in increased capability of the Manufacturer and its applicators to resolve issues. The objectives of this paper are to describe each of the system's major iterations, describe the manufacturer's current real-time best value information system, and document the impact of the system.

    AB - In 1996, a coating and water proofing systems Manufacturer approached the Performance Based Studies Research Group (PBSRG) at Arizona State University (ASU) and requested assistance to identify the differential of their product as compared to others in the industry, create a performance measurement system to identify the high quality applicators, and minimize the risk of non-performance of low quality applicators. Collectively, these goals form the foundation of the Manufacturer's risk management structure. In the 16 years since inception, the system has gone through several iterations that correlate to the Manufacturer personnel's increased understanding. The latest iteration of the structure utilizes web-based technology, which has resulted in increased capability of the Manufacturer and its applicators to resolve issues. The objectives of this paper are to describe each of the system's major iterations, describe the manufacturer's current real-time best value information system, and document the impact of the system.

    KW - Best value

    KW - Information technology

    KW - Performance measurement

    KW - Risk management

    UR - http://www.scopus.com/inward/record.url?scp=84923206436&partnerID=8YFLogxK

    UR - http://www.scopus.com/inward/citedby.url?scp=84923206436&partnerID=8YFLogxK

    U2 - 10.3850/978-981-07-5354-2-C-40-319

    DO - 10.3850/978-981-07-5354-2-C-40-319

    M3 - Conference contribution

    SN - 9810753551

    SN - 9789810753559

    SP - 1237

    EP - 1242

    BT - ISEC 2013 - 7th International Structural Engineering and Construction Conference: New Developments in Structural Engineering and Construction

    PB - Research Publishing Services

    ER -