TY - GEN
T1 - Impact of knowledge management systems on knowledge intensive business processes
AU - Schymik, Gregory
AU - Kulkarni, Uday
AU - Freeze, Ronald
PY - 2007
Y1 - 2007
N2 - Focusing on Knowledge Intensive Business Processes, we present empirical research into how an organization's Business Process Management Maturity (BPM Maturity) and Knowledge Sharing Culture (KS Culture) can moderate the impact a Knowledge Management System has on Business Process Effectiveness. Current research in the literature has focused mainly on main effects and thus far ignored these interaction effects. We utilize Ping's structural equation modeling technique to test the significance of the interactions and examine the moderating effects. Results show that both BPM Maturity and KS Culture have significant moderating effects and improve the explanation of Business Process Effectiveness.
AB - Focusing on Knowledge Intensive Business Processes, we present empirical research into how an organization's Business Process Management Maturity (BPM Maturity) and Knowledge Sharing Culture (KS Culture) can moderate the impact a Knowledge Management System has on Business Process Effectiveness. Current research in the literature has focused mainly on main effects and thus far ignored these interaction effects. We utilize Ping's structural equation modeling technique to test the significance of the interactions and examine the moderating effects. Results show that both BPM Maturity and KS Culture have significant moderating effects and improve the explanation of Business Process Effectiveness.
KW - Business process effectiveness
KW - Business process management maturity
KW - Knowledge management system
KW - Knowledge sharing culture
UR - http://www.scopus.com/inward/record.url?scp=84870172822&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84870172822&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870172822
SN - 9781604233810
T3 - Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights
SP - 2037
EP - 2046
BT - Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007
T2 - 13th Americas Conference on Information Systems, AMCIS 2007
Y2 - 10 August 2007 through 12 August 2007
ER -