Impact of complaint management on repurchase intention of consumer technologies: Employing the justice theory lens

Sanjeev Jha, Sridhar R.Papagari Sangareddy, Kevin C. Desouza, Dong Back Seo, Chen Ye

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Fingerprint

Dive into the research topics of 'Impact of complaint management on repurchase intention of consumer technologies: Employing the justice theory lens'. Together they form a unique fingerprint.

Business & Economics

Engineering & Materials Science