How supervisors convey routine bad news: Facework at ups

Ruth Wagoner, Vincent Waldron

Research output: Contribution to journalArticle

15 Scopus citations
Original languageEnglish (US)
Pages (from-to)193-209
Number of pages17
JournalSouthern Communication Journal
Volume64
Issue number3
DOIs
Publication statusPublished - Sep 1 1999

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ASJC Scopus subject areas

  • Communication

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