TY - JOUR
T1 - Health care satisfaction among osteoarthritis sufferers
AU - Shaw, William S.
AU - Cronan, Terry A.
AU - Lee, Rebecca E.
AU - Kaplan, Robert M.
N1 - Funding Information:
Preparation of this article was supported by NIH grant AR-40423 and NIH grant 5P60 AR40770-03.
PY - 1996
Y1 - 1996
N2 - Health care satisfaction ratings were studied in 365 (131 male and 234 female) members of a Health Maintenance Organization (HMO) (ages 60-89) with osteoarthritis (OA). A hierarchical multiple regression analysis to account for variance in health care ratings showed that subjects with higher satisfaction ratings were older, tended to be male, and made fewer contacts with health care providers over the previous year. They also scored higher on arthritis self-efficacy, showing less perceived disability related to arthritis. Those with higher satisfaction ratings also believed that health care services were more accessible to them, despite their equal access. Of four factor-analytically derived subscales of health care attitudes (inconvenience, reluctance, dependence, and knowledge), only inconvenience and reluctance were significatly correlated with health care satisfaction ratings. The results suggest that perceived symptom control and inconvenience to services are important predictors of health care satisfaction in this population, despite the limited availability of treatments for OA.
AB - Health care satisfaction ratings were studied in 365 (131 male and 234 female) members of a Health Maintenance Organization (HMO) (ages 60-89) with osteoarthritis (OA). A hierarchical multiple regression analysis to account for variance in health care ratings showed that subjects with higher satisfaction ratings were older, tended to be male, and made fewer contacts with health care providers over the previous year. They also scored higher on arthritis self-efficacy, showing less perceived disability related to arthritis. Those with higher satisfaction ratings also believed that health care services were more accessible to them, despite their equal access. Of four factor-analytically derived subscales of health care attitudes (inconvenience, reluctance, dependence, and knowledge), only inconvenience and reluctance were significatly correlated with health care satisfaction ratings. The results suggest that perceived symptom control and inconvenience to services are important predictors of health care satisfaction in this population, despite the limited availability of treatments for OA.
KW - Health care attitudes
KW - Osteoarthritis
KW - Patient satisfaction
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U2 - 10.1080/08870449608400267
DO - 10.1080/08870449608400267
M3 - Article
AN - SCOPUS:3142571041
SN - 0887-0446
VL - 11
SP - 395
EP - 409
JO - Psychology and Health
JF - Psychology and Health
IS - 3
ER -