Getting it together: Temporal coordination and conflict management in global virtual teams

Mitzi M. Montoya-Weiss, Anne P. Massey, Michael Song

Research output: Contribution to journalArticle

489 Citations (Scopus)

Abstract

In this study, we examined the effects of temporal coordination on virtual teams supported by an asynchronous communication technology (Lotus Notes). Specifically, we evaluated the moderating role of a temporal coordination mechanism, process structure, on the relationship between conflict management behavior and virtual team performance. An experiment was conducted with 35 five-person teams in the United States and Japan. Our findings show that the way virtual teams manage internal conflict is a crucial factor in their success and that temporal coordination has some significant moderating effects.

Original languageEnglish (US)
Pages (from-to)1251-1262
Number of pages12
JournalAcademy of Management Journal
Volume44
Issue number6
StatePublished - Dec 2001
Externally publishedYes

Fingerprint

Communication
Experiments
Conflict management
Global virtual teams
Virtual teams
Communication technologies
Factors
Team performance
Moderating effect
Experiment
Internal conflict
Coordination mechanism
Relationship conflict
Japan

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Business and International Management
  • Management of Technology and Innovation
  • Strategy and Management

Cite this

Getting it together : Temporal coordination and conflict management in global virtual teams. / Montoya-Weiss, Mitzi M.; Massey, Anne P.; Song, Michael.

In: Academy of Management Journal, Vol. 44, No. 6, 12.2001, p. 1251-1262.

Research output: Contribution to journalArticle

Montoya-Weiss, MM, Massey, AP & Song, M 2001, 'Getting it together: Temporal coordination and conflict management in global virtual teams', Academy of Management Journal, vol. 44, no. 6, pp. 1251-1262.
Montoya-Weiss, Mitzi M. ; Massey, Anne P. ; Song, Michael. / Getting it together : Temporal coordination and conflict management in global virtual teams. In: Academy of Management Journal. 2001 ; Vol. 44, No. 6. pp. 1251-1262.
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