Fighting abuse while promoting free speech: Policies to reduce opinion manipulation in online platforms

Dahae Jeong, Sang Pil Han, Sungho Park, Seok Kee Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

With the rise of misinformation epidemic, this study aims to empirically investigate the consequences of an online commenting platform's activity-capping policy on abusers' and regular users' activities. Utilizing a quasi-experimental setting, we find that restrictive policies not only curtail the activity of the abusers but also promote the activity of regular users. Results show that the policy has an asymmetric effect on abusers and regular users- while it effectively reduces the actions of the malicious users by 1.8%, it promotes the activities of the regular users by 2.2%. To better understand the behavioral change of the regular users, we draw from the rational economic perspective of voting decisions and provide initial evidence that such policy measures reinforce the subjective probability of being influential on the outcome. This study will provide valuable implications to managers and policymakers to estimate the consequences of and to combat against malicious behaviors and to promote free speech in online platforms.

Original languageEnglish (US)
Title of host publicationProceedings of the 53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages3981-3990
Number of pages10
ISBN (Electronic)9780998133133
StatePublished - 2020
Event53rd Annual Hawaii International Conference on System Sciences, HICSS 2020 - Maui, United States
Duration: Jan 7 2020Jan 10 2020

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
Country/TerritoryUnited States
CityMaui
Period1/7/201/10/20

ASJC Scopus subject areas

  • Engineering(all)

Fingerprint

Dive into the research topics of 'Fighting abuse while promoting free speech: Policies to reduce opinion manipulation in online platforms'. Together they form a unique fingerprint.

Cite this