Factors governing the consumption of explicit knowledge

Kevin C. Desouza, Yukika Awazu, Yun Wan

Research output: Contribution to journalArticle

27 Citations (Scopus)

Abstract

Knowledge management as a field continues to receive resounding interest from scholars. While we have made progress in many areas of knowledge management, we are yet to understand what factors contribute to employee usage of knowledge artifacts. A field study of 175 employees in a software engineering organization was conducted to understand factors that govern consumption of explicit knowledge. We assert that the decision to consume knowledge can be framed as a problem of risk evaluation. Specifically, there are two sources of risk a consumer must evaluate prior to knowledge consumption - risk from the knowledge producer and risk from the knowledge product. We find support for the factors of perceived complexity, perceived relative advantage, and perceived risk as they relate to intentions to consuming knowledge.

Original languageEnglish (US)
Pages (from-to)36-43
Number of pages8
JournalJournal of the American Society for Information Science and Technology
Volume57
Issue number1
DOIs
StatePublished - Jan 1 2006
Externally publishedYes

Fingerprint

knowledge
Knowledge management
knowledge management
employee
Personnel
field of study
Software engineering
producer
artifact
Factors
Explicit knowledge
engineering
organization
evaluation
Employees
Perceived risk
Product knowledge
Field study
Relative advantage
Risk evaluation

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

Cite this

Factors governing the consumption of explicit knowledge. / Desouza, Kevin C.; Awazu, Yukika; Wan, Yun.

In: Journal of the American Society for Information Science and Technology, Vol. 57, No. 1, 01.01.2006, p. 36-43.

Research output: Contribution to journalArticle

Desouza, Kevin C. ; Awazu, Yukika ; Wan, Yun. / Factors governing the consumption of explicit knowledge. In: Journal of the American Society for Information Science and Technology. 2006 ; Vol. 57, No. 1. pp. 36-43.
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