Facilitating tacit knowledge exchange

Kevin C. Desouza

Research output: Contribution to journalReview article

139 Scopus citations


The integration of knowledge management initiatives into IT Solutions is discussed. Tacit knowledge exchange can be facilated among knowledge workers by the use IT such as electronic networks and group support systems. Multiple coders were used to carry content analysis of postings and classify them according to various dimenions of tacit. As shown in this case, that informal and emergent structures are correct means to foster tacit knowledge exchange.

Original languageEnglish (US)
Pages (from-to)85-88
Number of pages4
JournalCommunications of the ACM
Issue number6
StatePublished - Jun 1 2003


ASJC Scopus subject areas

  • Computer Science(all)

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