Experiences of a newbie helper in a free open online mathematics help forum community

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Free, open, online help forums are open to the public and allow students to anonymously seek homework help from volunteers who have the time, willingness, and experience to respond. These forums offer affordable, accessible, and efficient help as a social, public endeavor. Some forums exhibit a strong sense of virtual community, especially amongst well-established helpers who are core participants. To investigate how newcomers may enter into such a community, five helpers were recruited to participate for eight consecutive weeks in an existing popular forum for mathematics homework help covering arithmetic through advanced mathematics. We modified a virtual community framework to describe the activity of the newcomer helper who made the most progress in moving from peripheral to fuller participation in terms of membership, influence, and immersion. This process involved cultivating a sense of belonging and building supportive relationships, contributing meaningfully and creating a voice, and demonstrating dedication to shared goals.

Original languageEnglish (US)
Title of host publicationComputer-Supported Collaborative Learning Conference, CSCL
Pages510-517
Number of pages8
Volume1
StatePublished - 2013
Event10th International Conference on Computer-Supported Collaborative Learning, CSCL 2013 - Madison, WI, United States
Duration: Jun 15 2013Jun 19 2013

Other

Other10th International Conference on Computer-Supported Collaborative Learning, CSCL 2013
CountryUnited States
CityMadison, WI
Period6/15/136/19/13

Fingerprint

helper
virtual community
homework
mathematics
community
experience
Students
participation
student

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Education

Cite this

van de Sande, C. (2013). Experiences of a newbie helper in a free open online mathematics help forum community. In Computer-Supported Collaborative Learning Conference, CSCL (Vol. 1, pp. 510-517)

Experiences of a newbie helper in a free open online mathematics help forum community. / van de Sande, Carla.

Computer-Supported Collaborative Learning Conference, CSCL. Vol. 1 2013. p. 510-517.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

van de Sande, C 2013, Experiences of a newbie helper in a free open online mathematics help forum community. in Computer-Supported Collaborative Learning Conference, CSCL. vol. 1, pp. 510-517, 10th International Conference on Computer-Supported Collaborative Learning, CSCL 2013, Madison, WI, United States, 6/15/13.
van de Sande C. Experiences of a newbie helper in a free open online mathematics help forum community. In Computer-Supported Collaborative Learning Conference, CSCL. Vol. 1. 2013. p. 510-517
van de Sande, Carla. / Experiences of a newbie helper in a free open online mathematics help forum community. Computer-Supported Collaborative Learning Conference, CSCL. Vol. 1 2013. pp. 510-517
@inproceedings{18df9d6876a9468f88e161f62e1dceb0,
title = "Experiences of a newbie helper in a free open online mathematics help forum community",
abstract = "Free, open, online help forums are open to the public and allow students to anonymously seek homework help from volunteers who have the time, willingness, and experience to respond. These forums offer affordable, accessible, and efficient help as a social, public endeavor. Some forums exhibit a strong sense of virtual community, especially amongst well-established helpers who are core participants. To investigate how newcomers may enter into such a community, five helpers were recruited to participate for eight consecutive weeks in an existing popular forum for mathematics homework help covering arithmetic through advanced mathematics. We modified a virtual community framework to describe the activity of the newcomer helper who made the most progress in moving from peripheral to fuller participation in terms of membership, influence, and immersion. This process involved cultivating a sense of belonging and building supportive relationships, contributing meaningfully and creating a voice, and demonstrating dedication to shared goals.",
author = "{van de Sande}, Carla",
year = "2013",
language = "English (US)",
volume = "1",
pages = "510--517",
booktitle = "Computer-Supported Collaborative Learning Conference, CSCL",

}

TY - GEN

T1 - Experiences of a newbie helper in a free open online mathematics help forum community

AU - van de Sande, Carla

PY - 2013

Y1 - 2013

N2 - Free, open, online help forums are open to the public and allow students to anonymously seek homework help from volunteers who have the time, willingness, and experience to respond. These forums offer affordable, accessible, and efficient help as a social, public endeavor. Some forums exhibit a strong sense of virtual community, especially amongst well-established helpers who are core participants. To investigate how newcomers may enter into such a community, five helpers were recruited to participate for eight consecutive weeks in an existing popular forum for mathematics homework help covering arithmetic through advanced mathematics. We modified a virtual community framework to describe the activity of the newcomer helper who made the most progress in moving from peripheral to fuller participation in terms of membership, influence, and immersion. This process involved cultivating a sense of belonging and building supportive relationships, contributing meaningfully and creating a voice, and demonstrating dedication to shared goals.

AB - Free, open, online help forums are open to the public and allow students to anonymously seek homework help from volunteers who have the time, willingness, and experience to respond. These forums offer affordable, accessible, and efficient help as a social, public endeavor. Some forums exhibit a strong sense of virtual community, especially amongst well-established helpers who are core participants. To investigate how newcomers may enter into such a community, five helpers were recruited to participate for eight consecutive weeks in an existing popular forum for mathematics homework help covering arithmetic through advanced mathematics. We modified a virtual community framework to describe the activity of the newcomer helper who made the most progress in moving from peripheral to fuller participation in terms of membership, influence, and immersion. This process involved cultivating a sense of belonging and building supportive relationships, contributing meaningfully and creating a voice, and demonstrating dedication to shared goals.

UR - http://www.scopus.com/inward/record.url?scp=84886522914&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84886522914&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:84886522914

VL - 1

SP - 510

EP - 517

BT - Computer-Supported Collaborative Learning Conference, CSCL

ER -