This study focuses on the long-term impacts of COVID-19 on telecommuting behavior. We seek to study the future of telecommuting, in the post-pandemic era, by capturing the evolution of observed behavior during the COVID-19 pandemic. To do so, we implemented a comprehensive multi-wave nationwide panel survey (the Future Survey) in the U.S. throughout 2020 and 2021. A panel Generalized Structural Equation Model (GSEM) was used to investigate the effects of two perceptual factors on telecommuting behavior: (1) perceived risk of COVID-19; and (2) perceived telecommuting productivity. The findings of this study reveal significant and positive impacts of productivity and COVID-risk perception on telecommuting behavior. Moreover, the findings indicate a potential shift in preferences toward telecommuting in the post-pandemic era for millennials, employees with long commute times, high-income, and highly educated employees. Overall, a potential increase in telecommuting frequency is expected in the post-pandemic era, with differences across socio-economic groups.
- generalized structural equation model
- risk perception
- work from home
ASJC Scopus subject areas