Erratum to: Frontline employee motivation to participate in service innovation implementation (J. of the Acad. Mark. Sci., 10.1007/s11747-009-0151-3)

Susan Cadwallader; Cheryl Burke Jarvis; M J Bitner; Amy Ostrom

doi:10.1007/s11747-009-0160-2

Erratum to: Frontline employee motivation to participate in service innovation implementation (J. of the Acad. Mark. Sci., 10.1007/s11747-009-0151-3)

Susan Cadwallader, Cheryl Burke Jarvis, M J Bitner, Amy Ostrom

Marketing

Research output: Contribution to journal › Comment/debate › peer-review

3 Scopus citations

Original language	English (US)
Pages (from-to)	251
Number of pages	1
Journal	Journal of the Academy of Marketing Science
Volume	38
Issue number	2
DOIs	https://doi.org/10.1007/s11747-009-0160-2
State	Published - 2010

ASJC Scopus subject areas

Business and International Management
Economics and Econometrics
Marketing

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10.1007/s11747-009-0160-2

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title = "Erratum to: Frontline employee motivation to participate in service innovation implementation (J. of the Acad. Mark. Sci., 10.1007/s11747-009-0151-3)",

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AU - Bitner, M J

AU - Ostrom, Amy

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Erratum to: Frontline employee motivation to participate in service innovation implementation (J. of the Acad. Mark. Sci., 10.1007/s11747-009-0151-3)

ASJC Scopus subject areas

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