Envisioning across generations: A multi-lifespan information system for international justice in Rwanda

Daisy Yoo, Milli Lake, Trond Nilsen, Molly E. Utter, Robert Alsdorf, Theoneste Bizimana, Lisa P. Nathan, Mark Ring, Elizabeth J. Utter, Robert F. Utter, Batya Friedman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

17 Scopus citations

Abstract

With this research we investigate how to account for multigenerational perspectives in the design of multi-lifespan information systems, particularly in support of long-term peace-building and international justice. We do our work in the context of the publicly available Voices from the Rwanda Tribunal testbed, a historically significant collection of video interviews with personnel from the International Criminal Tribunal for Rwanda. In the research reported here, we worked with 109 Rwandan adults and youth from perpetrator and survivor communities in three provincial cities in Rwanda (Byumba, Kibuye, and Gisenyi) to understand the potentials and challenges they envision for the interview collection. Participants envisioned five categories of long-term positive outcomes for individuals and society from a multi-lifespan information system for the interview collection; and eight categories of challenges to realize those potential outcomes. In terms of multigenerational perspectives, while adults and youth tended to share an overall vision for the long-term potential of such a system, adults emphasized actionable tasks while youth educational benefits. Based on the findings, we highlight issues for appropriation of multi-lifespan information systems and reflect on our methods for eliciting multigenerational perspectives on information system design in a post-conflict society.

Original languageEnglish (US)
Title of host publicationCHI 2013
Subtitle of host publicationChanging Perspectives, Conference Proceedings - The 31st Annual CHI Conference on Human Factors in Computing Systems
Pages2527-2536
Number of pages10
DOIs
StatePublished - 2013
Event31st Annual CHI Conference on Human Factors in Computing Systems: Changing Perspectives, CHI 2013 - Paris, France
Duration: Apr 27 2013May 2 2013

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other31st Annual CHI Conference on Human Factors in Computing Systems: Changing Perspectives, CHI 2013
Country/TerritoryFrance
CityParis
Period4/27/135/2/13

Keywords

  • Cultural sensitivity
  • Cyclical violence
  • Generational perspectives
  • Justice
  • Multi-lifespan information system design
  • Peace-building
  • Value sensitive design

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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