TY - GEN
T1 - Engaging public administrators in training
T2 - 2014 IEEE International Professional Communication Conference, IPCC 2014
AU - Long, Elenore
N1 - Publisher Copyright:
© 2014 IEEE.
PY - 2015/1/23
Y1 - 2015/1/23
N2 - How might technical communicators assist students training to become public administrators to develop the capacity to listen to those with firsthand knowledge of the policies they put in place or oversee to serve adult refugees? Serious games such as those that Games for Change hosts on Facebook offer one ready scheme, presenting players with realistic scenarios in which underserved women characters leverage available resources in pursuit of basic health care and education. But digital media experts warn that too often the very grammar of such games tacitly reinforce damaging attitudes and practices that students may unknowingly transfer from the classroom to the workplace. This paper presents findings from a data-visualization study designed to fill this gap. Responsive to current conditions in Phoenix but adaptive to other locales, the prototypes featured here were designed to support active 'intercultural knowledge building' among policy makers, refugees and other immigrants in Phoenix resettling under conditions not of their making, and those serving in a variety of capacities as literacy sponsors for these residents.
AB - How might technical communicators assist students training to become public administrators to develop the capacity to listen to those with firsthand knowledge of the policies they put in place or oversee to serve adult refugees? Serious games such as those that Games for Change hosts on Facebook offer one ready scheme, presenting players with realistic scenarios in which underserved women characters leverage available resources in pursuit of basic health care and education. But digital media experts warn that too often the very grammar of such games tacitly reinforce damaging attitudes and practices that students may unknowingly transfer from the classroom to the workplace. This paper presents findings from a data-visualization study designed to fill this gap. Responsive to current conditions in Phoenix but adaptive to other locales, the prototypes featured here were designed to support active 'intercultural knowledge building' among policy makers, refugees and other immigrants in Phoenix resettling under conditions not of their making, and those serving in a variety of capacities as literacy sponsors for these residents.
KW - digital design
KW - intercultural knowledge building
KW - responsive rhetorical art
KW - situated expertise
UR - http://www.scopus.com/inward/record.url?scp=84940543739&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84940543739&partnerID=8YFLogxK
U2 - 10.1109/IPCC.2014.7020336
DO - 10.1109/IPCC.2014.7020336
M3 - Conference contribution
AN - SCOPUS:84940543739
T3 - IEEE International Professional Communication Conference
BT - 2014 IEEE International Professional Communication Conference, IPCC 2014
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 13 October 2014 through 15 October 2014
ER -