Abstract
US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.
Original language | English (US) |
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Pages (from-to) | 815-833 |
Number of pages | 19 |
Journal | Public Management Review |
Volume | 14 |
Issue number | 6 |
DOIs | |
State | Published - Sep 2012 |
Externally published | Yes |
Keywords
- E-participation
- interactive technology
- local government
- public management
ASJC Scopus subject areas
- Management Information Systems
- Management of Technology and Innovation