Electronic Participation Technologies and Perceived Outcomes for Local Government Managers

Research output: Contribution to journalArticle

40 Scopus citations

Abstract

US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.

Original languageEnglish (US)
Pages (from-to)815-833
Number of pages19
JournalPublic Management Review
Volume14
Issue number6
DOIs
StatePublished - Sep 2012
Externally publishedYes

Keywords

  • E-participation
  • interactive technology
  • local government
  • public management

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation

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