Abstract
US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 815-833 |
| Number of pages | 19 |
| Journal | Public Management Review |
| Volume | 14 |
| Issue number | 6 |
| DOIs | |
| State | Published - Sep 2012 |
| Externally published | Yes |
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Keywords
- E-participation
- interactive technology
- local government
- public management
ASJC Scopus subject areas
- Management Information Systems
- Management of Technology and Innovation
Cite this
Electronic Participation Technologies and Perceived Outcomes for Local Government Managers. / Feeney, Mary; Welch, Eric.
In: Public Management Review, Vol. 14, No. 6, 09.2012, p. 815-833.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Electronic Participation Technologies and Perceived Outcomes for Local Government Managers
AU - Feeney, Mary
AU - Welch, Eric
PY - 2012/9
Y1 - 2012/9
N2 - US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.
AB - US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.
KW - E-participation
KW - interactive technology
KW - local government
KW - public management
UR - http://www.scopus.com/inward/record.url?scp=84866663125&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84866663125&partnerID=8YFLogxK
U2 - 10.1080/14719037.2011.642628
DO - 10.1080/14719037.2011.642628
M3 - Article
AN - SCOPUS:84866663125
VL - 14
SP - 815
EP - 833
JO - Public Management Review
JF - Public Management Review
SN - 1471-9037
IS - 6
ER -