TY - GEN
T1 - Disentangling Indirect Answers to Yes-No Questions in Real Conversations
AU - Sanagavarapu, Krishna C.
AU - Singaraju, Jathin P.
AU - Kakileti, Anusha
AU - Kaza, Anirudh
AU - Mathews, Aaron A.
AU - Li, Helen
AU - Brito, Nathan R.
AU - Blanco, Eduardo
N1 - Publisher Copyright:
© 2022 Association for Computational Linguistics.
PY - 2022
Y1 - 2022
N2 - In this paper, we explore the task of determining indirect answers to yes-no questions in real conversations. We work with transcripts of phone conversations in the Switchboard Dialog Act (SwDA) corpus and create SwDA-IndirectAnswers (SwDA-IA), a subset of SwDA consisting of all conversations containing a yes-no question with an indirect answer. We annotate the underlying direct answers to the yes-no questions (yes, probably yes, middle, probably no, or no). We show that doing so requires taking into account conversation context: the indirect answer alone is insufficient to determine the ground truth. Experimental results also show that taking into account context is beneficial. More importantly, our results demonstrate that existing corpora with synthetic indirect answers to yes-no questions are not beneficial when working with real conversations. Our best models outperform the majority baseline by a substantial margin, but the task remains a challenge (F1: 0.46).
AB - In this paper, we explore the task of determining indirect answers to yes-no questions in real conversations. We work with transcripts of phone conversations in the Switchboard Dialog Act (SwDA) corpus and create SwDA-IndirectAnswers (SwDA-IA), a subset of SwDA consisting of all conversations containing a yes-no question with an indirect answer. We annotate the underlying direct answers to the yes-no questions (yes, probably yes, middle, probably no, or no). We show that doing so requires taking into account conversation context: the indirect answer alone is insufficient to determine the ground truth. Experimental results also show that taking into account context is beneficial. More importantly, our results demonstrate that existing corpora with synthetic indirect answers to yes-no questions are not beneficial when working with real conversations. Our best models outperform the majority baseline by a substantial margin, but the task remains a challenge (F1: 0.46).
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M3 - Conference contribution
AN - SCOPUS:85138438887
T3 - NAACL 2022 - 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Proceedings of the Conference
SP - 4677
EP - 4695
BT - NAACL 2022 - 2022 Conference of the North American Chapter of the Association for Computational Linguistics
PB - Association for Computational Linguistics (ACL)
T2 - 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL 2022
Y2 - 10 July 2022 through 15 July 2022
ER -