Developing smart tourism destinations with the internet of things

Nicholas Wise, Hadi Heidari

Research output: Chapter in Book/Report/Conference proceedingChapter

7 Scopus citations

Abstract

The internet of things (IoT) aims to connect the objects of everyday life by embedding internet-connected devices within them and sharing their information online. Smart technology that exploits IoT data offers new opportunities for the travel and hospitality industry. The IoT enables easy access and interaction with a wide variety of information for contexts such as transportation, attractions, tours, shopping and hotels. IoT big data tourism applications will need to integrate social media, content marketing, and wearable IoT devices. After outlining conceptual understandings of the IoT and its potential for smart cities, this chapter provides practical foundations for destination organizers and stakeholders in this emerging smart tourism paradigm.

Original languageEnglish (US)
Title of host publicationBig Data and Innovation in Tourism, Travel, and Hospitality
Subtitle of host publicationManagerial Approaches, Techniques, and Applications
PublisherSpringer Singapore
Pages21-29
Number of pages9
ISBN (Electronic)9789811363399
ISBN (Print)9789811363382
DOIs
StatePublished - Feb 26 2019
Externally publishedYes

Keywords

  • Applications
  • Big data
  • Content marketing
  • IoT
  • IoT devices
  • Smart cities
  • Smart destinations

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)
  • Computer Science(all)

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